For all general enquiries and quotes please email fliwayenquiries@fliway.com or alternatively call us on 0800 FLIWAY.

To cancel or amend a booking, please call your local Fliway Branch, and quote your booking reference number.  Click on the Fliway Branch centre nearest you for local contact details: physical address, local telephone and fax numbers, and e-mail addresses.

To get a new login and the ability to place orders, ring us and ask.

Auckland
Branch Managers: Transport : Kelvin Gray| Logistics : Jasen Slight| International : Tony Ridgers| Import Manager : Poonam Sachdev | Export & Bond Store Manager : Shane Pillanger| Border Clearance Manager: Sean Murphy
Email Address: Kelvin.Gray@fliway.com | Jasen.Slight@fliway.com| Tony.Ridgers@fliway.com| Poonam.Sachdev@fliway.com| Shane.Pillanger@fliway.com| Sean.Murphy@fliway.com
Street Address: 66 Westney Road, Westney Industrial Park, Mangere, Auckland 2022
Telephone Number: (09) 255 4600
Fax Number: (09) 275 7861
Whangarei
Branch Manager : TBA
Email Address: TBA
Street Address: 15 Southend Ave, Whangarei 0110
Telephone Number: (09) 430 7924
Fax Number: (09) 430 7925
Hamilton
Branch Manager : Ra Te Momo
Email Address: ra.temomo@fliway.com
Street Address: 33 Kaimiro Street, Pukete Industrial Estate, Hamilton 3200
Telephone Number: (07) 849 9043
Fax Number: (07) 849 9047
Tauranga
Branch Manager : Ryan Hamilton
Email Address: ryan.hamilton@fliway.com
Street Address: 6 Roxanne Place, Tauranga 3112
Telephone Number: (07) 544 3145
Fax Number: (07) 544 3147
Napier
Branch Supervisor : Jared Creagh
Email Address: jared.creagh@fliway.com
Street Address: 12 Waitane Place, Napier 4373
Telephone Number: 06 835 1574
New Plymouth
Branch Supervisor : Clive Gudsell
Email Address: npldespatch@fliway.com
Street Address: 117 De Havilland Drive, New Plymouth 4373
Telephone Number: (06) 757 3530
Fax Number: (06) 755 2057
Palmerston North
Branch Manager : Raymond Joe
Email Address: raymond.joe@fliway.com
Street Address: 34 El Prado Drive, Palmerston North
Telephone Number: (06) 357 4214
Fax Number: (06) 355 9286
Wellington
Branch Manager : Peter Hughes
Email Address: peter.hughes@fliway.com
Street Address: 12 Newlands Road, Ngauranga Gorge, Wellington 6037
Telephone Number: (04) 477 7060
Fax Number: (04) 477 6711
Blenheim
Branch Manager : Mike Ponder
Email Address: mike.ponder@fliway.com
Street Address: 5 Manchester Street ,Blenheim 7274
Telephone Number: (03) 577 5076
Fax Number: (03) 579 4367
Christchurch
Branch Managers : Transport : Brent Berry | International : Shaun Muirson
Email Address: brent.berry@fliway.com | shaun.muirson@fliway.com
Street Address: 24 Innovation Road, Waterloo Business Park, Hornby, Christchurch 8441
Telephone Number: (03) 357 0530
Fax Number: (03) 357 0535
Dunedin
Branch Manager : Steve King
Email Address: Steve.King@fliway.com
Street Address: 10A Strathallan Street, Dunedin, New Zealand
Telephone Number: (03) 455 2730
Fax Number: (03) 455 3302

 

Map of New Zealand

To get a copy of your Customs Certificate then please email your request to Customentries@fliway.com

Auckland
Branch Managers: Transport : Kelvin Gray| Logistics : Jasen Slight| International : Tony Ridgers| Import Manager : Poonam Sachdev | Export & Bond Store Manager : Shane Pillanger| Border Clearance Manager: Sean Murphy
Email Address: Kelvin.Gray@fliway.com | Jasen.Slight@fliway.com| Tony.Ridgers@fliway.com| Poonam.Sachdev@fliway.com| Shane.Pillanger@fliway.com| Sean.Murphy@fliway.com
Street Address: 66 Westney Road, Westney Industrial Park, Mangere, Auckland 2022
Telephone Number: (09) 255 4600
Fax Number: (09) 275 7861
Whangarei
Branch Manager : TBA
Email Address: TBA
Street Address: 15 Southend Ave, Whangarei 0110
Telephone Number: (09) 430 7924
Fax Number: (09) 430 7925
Hamilton
Branch Manager : Ra Te Momo
Email Address: ra.temomo@fliway.com
Street Address: 33 Kaimiro Street, Pukete Industrial Estate, Hamilton 3200
Telephone Number: (07) 849 9043
Fax Number: (07) 849 9047
Tauranga
Branch Manager : Ryan Hamilton
Email Address: ryan.hamilton@fliway.com
Street Address: 6 Roxanne Place, Tauranga 3112
Telephone Number: (07) 544 3145
Fax Number: (07) 544 3147
Napier
Branch Supervisor : Jared Creagh
Email Address: jared.creagh@fliway.com
Street Address: 12 Waitane Place, Napier 4373
Telephone Number: 06 835 1574
New Plymouth
Branch Supervisor : Clive Gudsell
Email Address: npldespatch@fliway.com
Street Address: 117 De Havilland Drive, New Plymouth 4373
Telephone Number: (06) 757 3530
Fax Number: (06) 755 2057
Palmerston North
Branch Manager : Raymond Joe
Email Address: raymond.joe@fliway.com
Street Address: 34 El Prado Drive, Palmerston North
Telephone Number: (06) 357 4214
Fax Number: (06) 355 9286
Wellington
Branch Manager : Peter Hughes
Email Address: peter.hughes@fliway.com
Street Address: 12 Newlands Road, Ngauranga Gorge, Wellington 6037
Telephone Number: (04) 477 7060
Fax Number: (04) 477 6711
Blenheim
Branch Manager : Mike Ponder
Email Address: mike.ponder@fliway.com
Street Address: 5 Manchester Street ,Blenheim 7274
Telephone Number: (03) 577 5076
Fax Number: (03) 579 4367
Christchurch
Branch Managers : Transport : Brent Berry | International : Shaun Muirson
Email Address: brent.berry@fliway.com | shaun.muirson@fliway.com
Street Address: 24 Innovation Road, Waterloo Business Park, Hornby, Christchurch 8441
Telephone Number: (03) 357 0530
Fax Number: (03) 357 0535
Dunedin
Branch Manager : Steve King
Email Address: Steve.King@fliway.com
Street Address: 10A Strathallan Street, Dunedin, New Zealand
Telephone Number: (03) 455 2730
Fax Number: (03) 455 3302

 

Fliway  Logistics Auckland
National Operations Manager: Jasen Slight
Email Address: Jasen.Slight@fliway.com
Street Address: 66 Westney Road, Westney Industrial Park, Mangere, Auckland 2022
Telephone Number:
(09) 255 4600
Fax Number: (09) 275 7713

 

Fliway International Auckland
National Operations Manager: Tony Ridgers
Email Address: Tony.Ridgers@fliway.com
Street Address: 66 Westney Road, Westney Industrial Park, Mangere, Auckland 2022
Telephone Number:
(09) 255 4620
Fax Number: (09) 275 7861

 

Import Manager :                Poonam Sachdev
Email Address: Poonam.Sachdev@fliway.com
Street Address: 66 Westney Road, Westney Industrial Park, Mangere, Auckland 2022
Telephone Number: (09) 255 4620
Fax Number: (09) 275 7861

 

Export & Bond Sore Manager: Shane Pillanger
Email Address: Shane.Pillanger@fliway.com
Street Address: 66 Westney Road, Westney Industrial Park, Mangere, Auckland 2022
Telephone Number: (09) 255 4620
Fax Number: (09) 275 7861

 

Operations Manager :            Sean Murphy
Email Address: Sean.Murphy@fliway.com
Street Address: 66 Westney Road, Westney Industrial Park, Mangere, Auckland 2022
Telephone Number: (09) 255 4620
Fax Number:

(09) 275 7861

 

 

Fliway International Christchurch
Operations Manager :             Trish Jordan
Email Address: Trish.Jordan@fliway.com
Street Address: 24 Innovation Road, Waterloo Business Park, Hornby, Christchurch 8441
Telephone Number: (03) 357 0530
Fax Number: (03) 357 0532

 
After Hours Escalation
Fliway Transport
National Operations Manager : Kim Chamley
Email Address: Kim.Chamley@fliway.com
Mobile Number: 027 839 9369
Fliway Logistics
National Operations Manager : Jasen Slight
Email Address: Jasen.slight@fliway.com
Mobile Number: 027 579 8023

 

Fliway International
National Operations Manager : Tony Ridgers
Email Address: Tony.Ridgers@fliway.com
Mobile Number: 027 244 0849

 

If you are unsure as to which branch to contact, call Fliway toll-free on 0800 FLIWAY (0800 354 929).

 

If you would like to set up a  trading account with Fliway,

we would be delighted to receive a completed Account application from you.

Account Application pdf

Terms and Conditions pdf

When it is complete please email us a scanned copy of your form.

Email: creditcontrol@fliway.com

FLIWAY TRANSPORT LTD & SUBSIDIARIES
66 Westney Rd, P O Box 73011, Auckland International Airport, Manukau 2150
Ph: +64 9 255 4600 Fax: +64 9 256 0007

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8/12/2016 - Please refer below for an update on services to the Earthquake effected areas of New Zealand;

NATURAL DISASTER SERVICE UPDATE

Cook Strait Ferry
Operating to schedule with all vessels in service.

Road Service North Island
North Island consignments continue to be affected by the limited available additional linehaul, as capacity has been absorbed by the increased road freight task from Blenheim to Christchurch. Currently the delay is 1 day with another weekend of operations double shifting linehaul in order to position all freight in the respective delivery depots for Monday AM. Whilst not all freight is being affected we ask our customers to be mindful of the possible delay when sending freight. Wellington region in particular is experiencing record volumes against the backdrop of limited additional linehaul capacity.

Road Service South Island
Capacity and route constraints continue on the road service. This is compounded by the additional heavy traffic now travelling via road as a result of the rail outage. It was reported by STUFF.CO.NZ that there is over 1000 trucks per week now using the Lewis Pass to connect the Tasman and Canterbury regions.

Transit between Islands requires an additional 2 days to be added to Fliway’s standard schedule.
Transit ex Christchurch to the affected areas is plus 1 day on Fliway’s standard service schedule.
We continue to secure further ad-hoc capacity wherever possible in order to move more of our volume via road as opposed to coastal shipping.

Coastal Shipping
Delays are increasing at the Port of Lyttleton due to the significant volume lift. Coastal shipping is currently a 8-10 day transit, allowing for the vessel discharge and container uplift from port.

Christmas Schedule
For pre-Christmas delivery freight will need to be picked up as follows:

• For delivery within an Island 19th Dec
• For delivery into the South Island 9th Dec

Services continue post these dates to all regions, however pre-Christmas delivery cannot be guaranteed.

In Summary

Fliway freight volumes are high as expected at this time of year. The planned additional nationwide peak period linehaul capacity is materially reduced as a result of the South Island Natural Disaster. The reduced available capacity is causing delays as outlined. Coastal shipping transit times have increased due to volumes at the Lyttleton Port. Every attempt is being made to manage the delays wherever possible.

We thank you for ongoing support, patience and your understanding.

Regards

Cameron McKeown

Track & Trace